Legal
Privacy Policy
This privacy policy explains what EchoKindred collects, how it is protected and used, and how you can export or delete it.
Effective Date: November 22, 2025 | Last Updated: September 26, 2026
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1. Data We Collect
We collect personally identifiable information (name, email, payment data) necessary to provide subscription access. We also store the digital content you provide (stories, vault entries, successor details).
2. Data Security and Encryption
Your Online Accounts vault is built for operational locators: institution names, account hints, last-four masks, password-manager or paper-location notes, and who to call first. We recommend you do not store full passwords, PINs, one-time recovery codes, Social Security numbers, or complete account numbers in EchoKindred. Keep those in a dedicated password manager or offline with your papers. Free-text notes and optional hint fields are encrypted with 256-bit AES at rest and protected with TLS in transit. Decryption is limited to systems that serve your own authenticated session, and to heirs you authorize under your continuity plan after release. Vault content is never sold, used for ad targeting, or used by EchoKindred to train AI models. Story and legacy content are stored securely and accessed only by you and those you authorize. See Security for the plain-English store / do-not-store list.
3. GDPR Compliance and Your Data Rights
We adhere to the General Data Protection Regulation (GDPR). You can request access, correction, deletion, portability, or restriction of your data at any time by contacting us.
- •Right to Access: You may request a copy of all data we hold.
- •Right to Erasure: You may request account deletion. We schedule permanent deletion after a 30-day cancellation window (see Data Retention below).
- •Consent: We process data only with explicit user consent.
- •Portability and Objection: You may export your data or object to specific processing where applicable.
4. Data Retention and Deletion
- Active Accounts: We retain your data for as long as your account is active or as needed to provide services.
- Deleted Stories: When you delete a story, it is moved to "Recently Deleted" where you can recover it for 30 days. After 30 days, it is permanently deleted.
- Account Deletion: When you request account deletion in Settings, we schedule permanent deletion in 30 days. During that window you can cancel by signing back in. After the window closes, we permanently delete account content from our primary systems. Limited copies may remain briefly in encrypted backups or logs until those systems rotate, and we may retain records required for legal, tax, fraud-prevention, or dispute purposes.
7. Law Enforcement and Legal Requests
We are committed to protecting your privacy while complying with valid legal obligations. We will only disclose user data in response to legitimate legal processes.
What We Routinely Access
- • Account information (name, email)
- • Subscription and payment metadata
- • Usage logs and activity data
Vault Content: Not Accessed Voluntarily
- • We do not access or review Online Accounts vault content (account locators, hints, and other sensitive fields you enter) as part of normal operations.
- • Because decryption is performed by our infrastructure rather than solely on your device, we are technically able to decrypt vault fields if required by a valid subpoena, warrant, or court order. We will not do so voluntarily, and where legally permitted, we will notify you before complying.
8. SMS and Phone Number Information
When you provide and verify your mobile phone number, EchoKindred may use it to send you SMS confirmations when you save stories and optional weekly memory prompts, if you enable these settings in your account. We process your phone number and SMS preferences solely to deliver these messages and to comply with legal and carrier requirements.
EchoKindred does not sell your phone number or share it with third parties for their own marketing purposes. We may share information with service providers (such as SMS carriers and messaging platforms) solely to deliver SMS messages and support our services, pursuant to appropriate data protection agreements.
SMS Terms
By enabling these options, you agree to receive SMS confirmations when you save stories and optional weekly memory prompts from EchoKindred. Message frequency varies. Msg&data rates may apply. Reply STOP to opt out, HELP for help. Terms: echokindred.com/terms Privacy: echokindred.com/privacy.
9. Contact Information
For questions about this Privacy Policy or to exercise your data rights, contact us:
privacy@echokindred.comReady to preserve your legacy?
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